Our system solves both problems: it gets you more 5-star reviews automatically, and it protects you from bad reviews ever going public. Here's exactly how the "magic" works: Automatic Trigger After Job Completion When you mark a job as complete in your system, the review funnel automatically activates. No need to remember, no need to manually send anything. The automation takes over immediately.
The Smart Filter (This Is The Magic Part) First, we ask the customer how their experience was on a scale of 1-5. If they select 4 or 5 stars, they're automatically redirected to leave a public review on Google, Facebook, or your platform of choice. If they select 1-3 stars, they're directed to a private feedback form that comes directly to you—never published publicly. This way, you get the chance to address issues privately and potentially turn an unhappy customer around, all while preventing that negative review from damaging your online reputation.
Persistent But Polite Follow-Up Most customers intend to leave reviews but forget. Our system sends up to 4 gentle reminder messages over the course of 2 weeks. These aren't annoying spam messages—they're friendly, professionally worded reminders that respect the customer's time while maximizing the chances they'll actually complete the review. Industry data shows this increases review completion rates by 340%.
Watch Your Reputation Grow on Autopilot Every completed job becomes a potential 5-star review. Over time, your review count steadily climbs while bad reviews are filtered away. You build an impressive, trustworthy online presence without lifting a finger or having a single awkward conversation.